Energy & Utilities Intelligence

Connect Assets, Networks, Customers, Operations, Finance, and the Energy Transition

Concinnity helps energy and utility organizations create trusted enterprise intelligence across generation, transmission, distribution, field service, assets, customers, markets, finance, reliability, sustainability, and regulatory performance.

Schedule an Energy & Utilities Strategy Session Explore Energy & Utilities Solutions

Generation

Transmission

Distribution

Assets

Customers

Markets

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Energy & Utilities Intelligence Platform Data Products • Analytics • Planning • AI • Operational Response

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Monitor

Predict

Plan

Act

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Reliability • Affordability • Safety • Resilience • Sustainability

Energy & Utilities Executive Insight

Utilities and energy companies must balance reliability, affordability, safety, regulatory obligations, customer expectations, aging infrastructure, market volatility, and decarbonization. Concinnity connects these priorities through governed data, analytics, planning, and AI.

Executive priorities

Energy leaders need one trusted view across an increasingly complex operating system

Fragmented operational, asset, customer, market, financial, field, weather, and sustainability information makes it difficult to coordinate investment and operating decisions.

Grid & Network Reliability

Improve visibility into outages, constraints, service quality, restoration, and system performance.

Aging Assets

Prioritize maintenance, replacement, inspection, risk, and capital based on asset condition and criticality.

Demand & Supply Volatility

Improve forecasts and scenarios across demand, weather, generation, renewables, fuel, and market conditions.

Field Productivity

Connect work, crews, materials, safety, schedules, mobile execution, and customer commitments.

Customer Affordability & Experience

Improve billing, service, programs, communication, collections, usage insight, and customer outcomes.

Energy Transition

Balance decarbonization, distributed energy, electrification, resilience, investment, and regulatory expectations.

Executive KPI view

Energy and utility performance at a glance

System Availability99.96%Network Reliability

Restoration Time-12.4%Improvement versus Baseline

Asset Availability96.8%Critical Assets in Service

Planned Work Ratio78.2%Maintenance Discipline

Forecast Accuracy93.1%Demand and Supply Planning

Field Productivity+8.7%Completed Work per Crew

Customer Satisfaction90.6%Service Experience

Emissions Intensity-9.3%Year-over-Year Improvement

Illustrative metrics are shown for design purposes. Final dashboards are tailored to each organization’s energy portfolio, service territory, regulatory model, asset base, and KPI definitions.

Energy decision cycle

Connect planning, system operations, field execution, and performance

01ForecastDemand, supply, weather, markets, load, and resource requirements

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02PlanGeneration, network, maintenance, workforce, capital, and financial scenarios

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03OperateSystem, assets, plants, networks, field work, customers, and markets

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04MonitorReliability, safety, constraints, outages, costs, service, and compliance

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05Respond & OptimizeRestore, dispatch, rebalance, maintain, communicate, invest, and improve

Energy & Utilities Intelligence Framework

A connected foundation for reliable, resilient, and sustainable performance

Enterprise OutcomesReliability • Affordability • Safety • Resilience • Sustainability • Growth

Operational & Decision IntelligenceAlerts • Predictions • Optimization • Scenarios • Response

Planning & PerformanceDemand • Supply • Asset • Workforce • Capital • Customer • Finance

Trusted Energy Data ProductsAsset • Meter • Customer • Work • Network • Market • Location • Event

Enterprise & Operational SystemsERP • EAM • GIS • AMI • OMS • SCADA • CIS • Weather • Market Data

Concinnity energy and utilities solutions

Connect assets, network operations, customers, planning, finance, and sustainability

Energy Data Platform

Unify ERP, EAM, GIS, AMI, OMS, SCADA, customer, field, market, weather, and financial data.

Grid & Network Intelligence

Monitor system performance, outages, constraints, reliability, restoration, and service quality.

Asset Performance Intelligence

Improve asset health, risk, criticality, lifecycle, maintenance, replacement, and capital decisions.

Predictive Maintenance

Use condition, event, work-order, sensor, inspection, and usage data to anticipate failures.

Demand, Supply & Resource Planning

Connect forecasts, scenarios, generation, load, fuel, renewables, capacity, workforce, and finance.

Field Service Intelligence

Improve dispatch, scheduling, crew productivity, materials, safety, work completion, and customer communication.

Customer & Revenue Intelligence

Connect billing, usage, programs, service, collections, segmentation, affordability, and customer experience.

Energy Transition & Sustainability

Measure emissions, renewables, distributed energy, electrification, resilience, investment, and regulatory progress.

Industry applications

Adapt intelligence to different energy and utility operating environments

Electric Utilities

Generation, transmission, distribution, grid reliability, outage, meter, customer, asset, and regulatory intelligence.

Gas Utilities

Network integrity, leak and risk management, demand, field work, customer service, and capital planning.

Water & Wastewater

Network performance, treatment, leakage, asset condition, service, field operations, and infrastructure investment.

Power Generation

Plant availability, dispatch, fuel, maintenance, efficiency, emissions, cost, and market performance.

Renewable Energy

Generation forecasts, asset performance, curtailment, weather, contracts, storage, maintenance, and portfolio economics.

Energy Services & Retail

Customer acquisition, pricing, usage, retention, service, programs, channels, and profitability.

Energy transition intelligence

Connect decarbonization strategy to investment, operations, and measurable performance

Portfolio Scenarios

Compare generation, storage, network, fuel, electrification, and demand scenarios.

Capital Prioritization

Balance reliability, resilience, growth, compliance, sustainability, and affordability.

Distributed Energy

Understand solar, storage, electric vehicles, flexible load, and changing customer behavior.

Emissions & ESG Performance

Create governed measures, targets, forecasts, accountability, and regulatory reporting.

Technology ecosystem

Connect SAP, Microsoft, operational technology, IoT, analytics, planning, and AI

SAP Platforms

SAP S/4HANASAP EAMSAP Business Data CloudSAP DatasphereSAP Analytics Cloud

Microsoft & Cloud

Microsoft FabricPower BIAzureCloud Data PlatformsAI Services

Utility Operations

GISAMIOMSSCADACIS & Field Systems

Intelligence Capabilities

Real-Time AnalyticsEnterprise PlanningOptimizationMachine LearningGenerative AI

Illustrative engagement

Creating one intelligence environment across utility operations and investment

Integrated Energy & Utility Organization

Connecting asset, network, customer, field, sustainability, and financial performance

Challenge

Critical data was distributed across ERP, EAM, GIS, outage, meter, customer, field, regulatory, weather, and financial systems.

Approach

Defined priority decisions, created governed utility data products, implemented reliability and asset dashboards, aligned capital planning, and introduced predictive maintenance and transition scenarios.

Business Impact

Improved reliability visibility, faster restoration analysis, stronger asset prioritization, better field productivity, reduced reporting effort, and clearer investment accountability.

Build energy and utility intelligence on a scalable enterprise foundation